HOC Engineering Sdn Bhd

The Vision
To lead the industry in high-precision parts manufacturing, delivering uncompromising quality and meeting the most demanding requirements, so our clients can achieve their highest ambitions.

THE MISSION
We are committed to achieving our customers’ goals, creating opportunities and benefits for our employees, and upholding integrity and pragmatism in every decision. We believe in mutual benefit and win-win partnerships.

With uncompromising quality standards, we ensure every product meets the highest qualifications, pursuing precision and meticulous craftsmanship in all that we do.

The Goal
To create lasting value for customers and a promising future for employees.

To generate sustainable benefits for our company while contributing positively to society.

Quality Commitment

HOC Engineering is dedicated to delivering business value by consistently meeting customer requirements.

Through the implementation of the QCDSM process (Quality, Cost, Delivery, Safety, Morale), we continuously enhance and sustain our competitiveness in the market. By strictly adhering to established procedures and regulatory requirements, we ensure:

• High-quality products
• On-time delivery
• Competitive pricing
• The highest standards of employee safety and morale
• Elimination of waste in every process

Quality Objective

Attain 95% or above in-process and outgoing acceptance rate.
Maintain monthly customer complaint rate below 3 cases.
Achieve 95% or higher customer satisfaction level.

Safety, Health & Environmental Policy

At HOC Engineering, we place the highest priority on environmental protection, the prevention of occupational illness, and the elimination of workplace accidents.

We empower our employees through effective training, ensuring everyone plays a fundamental role in upholding our SHE policy.

We are committed to:

• Eliminating workplace hazards and preventing environmental pollution
• Providing clear SOP guidelines for equipment use and safe working practices
• Promoting awareness and compliance with environmental, health, and safety standards across all operations

SHE Objectives

Keep the annual accident or incident occurrence rate below 2 cases.
Maintain 0% incidence of ill health among staff exposed to chemicals and metal dust.

Quality Assurance

At HOC Engineering, our priority is to meet the most critical requirements and deliver complete customer satisfaction in high-precision parts manufacturing. To achieve this, we have strengthened our quality control capacity with advanced equipment, including the Video Measuring System (VMC) and Coordinate Measuring Machine (CMM).

We provide sufficient quality inspection tools and enforce strict training for all employees through well-developed quality procedures. By consistently applying these standards, we ensure that every part and component meets the highest level of precision and reliability.

With this commitment, we are confident in supplying our customers with finished products they can trust — consistently accurate, worry-free, and built to exact specifications.